Winter Garden - Castrol Auto Service

5

5

5

This was my first time using Swinson's and I'd definitely use them again for future work on my vehicle. They were very communicative which I appreciated and I felt they were fair and honest. My engine was diagnosed and the repairs were made in one day which was wonderful. Service: Check engine light diagnostic

GREAT TO HEAR KIMBERLY. THANK YOU

- Swinson's Car Care Inc.
5

These guys were more than accommodating. Came in for an oil change, and they pulled my car in immediately! Also a great waiting room setup. It’s much easier to wait for your car when you have a massage chair to sit in. Will absolutely come back in the future!

Great to hear that, Thank you

- Swinson's Car Care Inc.
5

Despite the place looking somewhat busy, they immediately took my car as a walk-in with a smile. I'm not exaggerating when i say that this might have been the most pleasant car service I've ever had.

GREAT TO HEAR THAT BRIAN, THANK YOU

- Swinson's Car Care Inc.
4

5

Fantastic. Services: Oil change, Air conditioning

5

Always excellent !These guys are the greatest Always recommend them ! Services: Oil change, General repairs & maintenance, Battery

Thank you very much for the review.

- Swinson's Car Care Inc.
4

They did not perform any work on my vehicle. However, I am providing four stars for Kevin the Technician ONLY, simply because I believe he was honest with what he advised based on his capability and seemingly thorough capacity. I did not get the same from the manager. He left me frustrated and confused based on his assessment of reviewing the recommended parts (All OEM accept one). I am just going to chalk it up to the size of the proposed job and his hesitation to commit based on one aftermarket part by a HIGHLY respected and recommended company. With that said, I would not hesitate to bring my vehicle for service. I believe that Kevin is a very thorough and caring technician. You do not get that feeling a lot when dealing with mechanics. Update: I like for my reviews to be open and honest. The person I had the disagreement with was NOT the manager. Though, he told me that he was. So, the actual manager Franklin called me and I explained my situation. Since, I do not subscribe to the customer is always right. In this case, Franklin agreed that the employee should not have misrepresented his title. I came away with a LOT of respect for Franklin because he posted his number approximately 20 minute after my original post. Kudos to Franklin and Swinson’s Auto. Services: Oil change, Air conditioning

5

Professional, courteous, competent staff. Excellent customer service! Services: General repairs & maintenance, Steering/Suspension

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